FAQ's

  • How can I reserve my ride?

    It’s very simple procedure to reserve the ride you can reserve by calling us or by filling out the form on our web site.

  • what are your rates?

    Rates depend on the distance of the ride and special needs of the customers. You can inquire about the rates by filling out the form on our website or calling us at (800) 699-0858

  • what is included in the fare?

    Cost of the ride, 20% gratuity of the driver and tax.

  • Is there any charge for baggage claim Area pickup?

    Yes! $20 will be charged for baggage claim pickup. Driver will meet the customer in baggage claim area with the passenger’s name sign.

  • Is there any fees for extra stop?

    Yes! If customer mentions the need for an extra stop during the process of making the reservation then the price will already be included in the fare. If customer fails to mention about extra stop during the reservation process then there will be extra charge depending on the location of the stop.

  • Can you provide child car seats?

    Yes, We can provide car seats on request. During reservation you can order us for child car seats.We will charge $15 for each car seat.

  • Is smoking allowed in the car?

    Smoking is strictly prohibited in the car.

  • where can I file complaint about the service?

    You can call or email us if you have any complaint. We will address your concerns ASAP.

  • If I have a question, which is not addressed in the FAQs, whom should I contact?

    You can call or email us any time, we will happy to answer all your concerns.

  • How can I pay for my ride?

    You can pay with • Visa • MasterCard • American express • Paypal • Discover

  • Do you track the Flight information?

    Yes! There is a field in the reservation form where you can put your airline and flight number. If you put that information then we do track your flight to serve you on time.

  • Can I pay with paypal?

    yes! Customer can pay with their paypal account through our confirmation process.

  • What kind of Fleet you have?

    We have newer models of Chrysler 300, Lincoln Town Car, SUV Suburban, 6 passenger vans, 10 passenger vans and Stretch limousines.

  • When can I reserve my ride?

    We are open 24/7. You can reserve your ride anytime by calling us or going online through our website. It’s preferred, if you can reserve your ride in advance.

Did not find your answer?

if you can not get your answer call us or email us

Just call at (800) 699-0858 - OR - Contact Us